You will not be charged for insured delivery on orders over 300 Euro.
up to 5000 Euro
In advance (bank transfer)
Shipping fees insured delivery outside Europe:
orders under €300,-
orders over € 300,-
standard shipping (German Post)
express shipping (parcel service)
There is no German VAT on shipments to countries outside of the EU. Please be aware of the fact that, upon receipt of the shipment, you may have to pay duty and import sales tax at a rate equal to your local VAT. The amount of the invoice is calculated like this: price / 1.19 + shipping.
Engraving Of course all of our silver items can be individually engraved. For more information and for styles of letters, please send me an e-mail.
Discount I grant a 3 % discount on every invoice (except for gift certificates) paid within ten days. The discount is deducted immediately when you pay COD, with a credit card or in advance. I would be happy to discuss discounts greater than 3 % on orders over 500 Euro. If the total of your order is greater than 500 Euro, request a personal offer.
Right to object
You are not committed to your order if you revoke it within two weeks of receipt of the shipment. You need not state a reason for revoking the order. The order must be revoked in writing on a permanent data medium or by returning the shipment. The deadline is considered to be met if the revocation is mailed on time to the following address:
Silberschmiede H. Brueggmann Koltmannstraße 1 21335 Lüneburg - Germany
The right to object does not apply to special orders or to items that have been modified (such as engraving).
If the item has been damaged, the cost will be invoiced and withheld. Keep in mind that our products are usually polished, and that the polish and silver plating may need to be refurbished after even one use. If you decide to return your purchase, you should not use the silver piece.
Upon receipt of the shipment and your order cancellation, I am obligated to refund any payments. You are obligated to sufficiently insure your return shipment. You will be reimbursed for return shipping. (valid only for orders from EU countries) In case of orders from non-EU-states you have to pay all shipping costs. They will be withheld.
Member of the Braunschweig- Lüneburg-Stade Chamber of Handicrafts